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Restaurant Review: Chili's (Madera & Cochran, Simi Valley)
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Terrible service, below average food.
I can start by saying that I used to enjoy Chili’s over the years. About 2 weeks ago, my family and I decided to dine at the Chili’s in Simi Valley. As always, the staff at the entrance doing the check-ins seemed nice and I asked for a table for 4 adults and a baby. With 3 people doing check-ins I figured nothing could go wrong. Thirty minutes later, after 5 parties that came after me were seated before me, I asked what happened. Receiving an “I don’t know” from 3 people seemed odd, so I decided to ask for a manager.
The manager did come, and in about 5 minutes we were seated. After apologizing and serving us with “Chips and Salsa” on the house, I figured everything would go smoothly afterwards. Was I wrong! It took 10 minutes to get drinks, about 25 minutes to get the appetizer I ordered and about 45 minutes to get the food.
The servers at the restaurant gave the impression they did not care about working there. The low-paid employees that clear the tables did so right after the parties departed, but I noticed that the tables sat empty for 30 minutes at a time during a busy Saturday night.
The ribs at Chili’s are definitely not what they were before. There is barely any meat on them and they seem overcooked. I would not recommend this restaurant to anyone.
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By: webmaster
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Started: Sunday, January 04, 2004
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